Nordic CRM & Architecture Lead – Nordic Marketing Company

Do you want to play a key role in shaping the digital commercial engine of one of the world's leading pharmaceutical companies? Are you passionate about CRM platforms, omnichannel strategy, and building strong stakeholder partnerships across Nordic markets? Then AstraZeneca might be the right place for you!

Our AstraZeneca Nordic Marketing Company employs around 550 people with offices in Copenhagen, Stockholm, Oslo, and Espoo. AstraZeneca Nordic is a recognized leader in its core therapy areas and aims to improve the lives of millions of people. We drive innovative science, deliver key launches, and build close collaboration and partnerships within healthcare.

Introduction to role

We are looking for a Nordic Product Owner CRM & Platform Architect Lead to join our commercial technology team. This is a strategically important and highly visible role, combining hands-on technical expertise with strong business partnering across the Nordic markets.

You will act as the key link between Nordic commercial and medical teams (BBU and OBU) and our global IT functions, ensuring our CRM and digital platforms deliver real business value. A near-term highlight of the role will be leading the migration from Veeva CRM to Salesforce CRM – a critical and transformative programme for the Nordic organisation.

You can be located in any of our Nordic offices, and you are expected to be on-site three days per week.

While the role has no direct reports, you will be expected to guide and coordinate cross-functional teams on project-specific initiatives, acting as a trusted technical leader and mentor.

Key Accountabilities

• Act as a proactive Nordic business partner, building strong relationships and anticipating business needs across markets.

• Define and drive the Nordic CRM and platform roadmap, including leading the migration from Veeva CRM to Salesforce CRM.

• Lead Nordic platform architecture, ensuring scalability and alignment with business goals and global IT standards.

• Translate commercial and medical requirements into actionable use cases for global delivery teams.

• Drive user adoption through structured training programs, enablement frameworks, and continuous support.

• Identify and implement innovative IT solutions – including AI and automation – to address business challenges.

• Ensure strong governance, compliance, and structured platform lifecycle management.

• Represent Nordic needs in global forums to ensure local priorities are reflected in global roadmaps.

• Perform hands-on operational support, including system troubleshooting and service desk coordination.

• Develop robust business cases to support investment decisions and drive continuous improvement.

Essential Skills & Experience

• Strong understanding of CRM platforms, particularly Veeva CRM and/or Salesforce CRM.

• Clear understanding of Segmentation & Targeting, Call Planning, Incentive Calculations, Content Publishing (Promomats), SFE Analytics, and platform architecture best practices.

• Proven experience in business partnering and stakeholder management in a complex matrix organisation.

• Experience with Scrum and Agile project management methodologies.

• Strong communication and presentation skills with the ability to translate complex technical concepts to non-technical audiences.

• Experience working with cross-functional and cross-cultural teams across multiple countries.

• Ability to work with complex integrated systems and deliver results through creative problem solving.

• Fluent in English; Nordic language skills are an advantage.

Desirable

• Degree in a relevant subject or formal certification in business analysis.

• Pharmaceutical or life sciences domain knowledge.

• Experience working in a global organisation.

• Lean Sigma training or equivalent.

• Practical experience with Agile methodologies.

• Experience in mentoring, coaching, or developing others.

Why AstraZeneca?

When we at AstraZeneca see the chance to change, we take this opportunity – for every opportunity, no matter how small, can be the beginning of something big. We are proud to have a unique workplace culture that inspires innovation and collaboration. Here, employees are empowered to express diverse perspectives and are made to feel valued, energised and rewarded for their ideas and creativity.

When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. Join us in our unique and ambitious world.

So, what is next?

Are you already imagining yourself joining our team? Great, because we cannot wait to hear from you.

Welcome with your application, in English, latest by 17th of May, 2026!

Applications will be reviewed continuously throughout the application period.

Where can I find out more?

Follow AstraZeneca on LinkedIn: https://www.linkedin.com/company/1603/

Inclusion & Diversity: Inclusion and diversity

Career site: https://careers.astrazeneca.com/

Websites for Nordic Marketing Company:
Sweden: https://www.astrazeneca.se

Denmark: AstraZeneca Denmark

Norway: AstraZeneca Norway
Finland: AstraZeneca Finland

Date Posted

04-maj-2026

Closing Date

17-maj-2026

Our mission is to build an inclusive and equitable environment. We want people to feel they belong at AstraZeneca and Alexion, starting with our recruitment process. We welcome and consider applications from all qualified candidates, regardless of characteristics. We offer reasonable adjustments/accommodations to help all candidates to perform at their best. If you have a need for any adjustments/accommodations, please complete the section in the application form.

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorisation and employment eligibility verification requirements.